Study of performance measurement practices in supply chain management

Considerable research has been carried out and literature available in the field of Supply Chain Performance Management since 1990. Different perspectives of Supply Chain Performance Measures are cost and non-cost perspective; strategic, tactical or operational focus; business process perspective and financial perspective. Successful supply chains use integrated measurement systems as a vehicle to achieve their organizational goals. A comparative analysis of some most widely cited performance measurement systems have been undertaken and it indicates that validity of many of the measurement frameworks needs to be established through further study. The process of choosing appropriate supply chain performance measures is difficult as a result of the complexity of these systems. The objective of this paper is to review the literature in the field of performance measurement for supply chains to understand current practices, identify gaps and suggest future research agenda The paper also presents an overview and evaluation of the performance measures used in supply chain models.